Customer Care

We're here to help. Choose how you'd like to get in touch.

We respond within 24 hours on business days.

Speak directly with our support team.

Monday – Friday8:00 AM – 8:00 PM EST

Saturday9:00 AM – 6:00 PM EST

Sunday10:00 AM – 4:00 PM EST

Browse articles on ordering, shipping, design, billing, returns, and your account — all in one place.

Frequently Asked Questions

How long does shipping take?

Standard shipping is 5–7 business days after production (2–4 days). Express options are available at checkout.

What's your return policy?

We offer a 100% satisfaction guarantee. If your order is damaged or misprinted, contact us within 15 days for a free reprint or full refund.

Do you offer design services?

Yes — our Design Hub lets you customize templates online. For fully custom work, contact our design team via email.

Can I track my order?

Yes. Once your order ships, you'll receive an email with tracking. You can also track from My Account → Orders.

What file formats do you accept?

PDF, AI, EPS, PSD, PNG, and JPEG. Print-ready PDFs at 300 DPI in CMYK color mode give the best results.

Loading page...